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Admin login sequence diagram how to#
Admin login sequence diagram update#

Order Statuses are color-coded and descriptive. Order Statuses in the Overview ↑ Back to top Previewing Orders ↑ Back to topĬlicking Preview opens a Modal, containing the order number, order status, billing details, payment method, shipping details, shipping method, items ordered, and the option to change the order status. Click Search orders or tap return on your keyboard and search results will show a list of matching orders. Enter an order number, customer name, or other information shown in the order list such as address. Orders can be found using the search box at the top right of the order list.

Searching and Finding Orders ↑ Back to top More details on that in Viewing and Editing Single Orders.

Note that the “Total” column does not take the refunded amount into consideration.Ĭlick the order number and customer name to see the Single Order page, where you can also Edit order details, Update Status, and Add Notes.

Select the month, or search for a customer.Īrrange orders in ascending or descending order by Order number, Date or Total by select the heading.

Select how many Items you want to be displayed on each page.įilter orders by Date (month/year) or by registered customer.

Select Screen Options in the top right corner.

Some are there by default, others can be added. Go to: WooCommerce > Orders.Įach row displays several details. When a shop starts taking orders, the Orders management page begins to fill up. See the troubleshooting section at Debugging IPN Issues Viewing and Managing Multiple Orders ↑ Back to top Orders Overview ↑ Back to top If you are using PayPal and orders are staying in Pending, you may have an IPN issue. More about the different emails that are automatically sent at Email Settings. More about how order statuses relate to payment gateways in the Troubleshooting section. This visual representation follows an order through its statuses from “Pending payment” to “Completed”, “Canceled” or “Refunded.” Order Statuses and Payment Gateways ↑ Back to top Visual Diagram to Illustrate Order Statuses ↑ Back to top

Checkout draft - Draft order created when customers start the checkout process with WooCommerce Blocks checkout block enabled.

Authentication required - Awaiting action by the customer to authenticate the transaction and/or complete SCA requirements.

Refunded - Refunded by an admin – no further action required.

To issue a refund please follow the Manage refunds documentation. The customer is not eligible for a refund in this case. Please note: This status does not refund the customer.Īn example use case: The merchant wants to cancel the order because the customer has become unresponsive and they do not know where to ship the product.

Cancelled - Cancelled by an admin or the customer – stock is increased, no further action required.

On hold - Awaiting payment – stock is reduced, but you need to confirm payment.

Completed - Order fulfilled and complete – requires no further action.

All product orders require processing, except those that only contain products which are both Virtual and Downloadable.

Processing - Payment received (paid) and stock has been reduced order is awaiting fulfillment.

Here is a helpful article for a better understanding and how to fix failed orders in WooCommerce. Note that this status may not show immediately and instead show as Pending until verified (e.g., PayPal).

Failed - Payment failed or was declined (unpaid) or requires authentication (SCA).Pending payment - Order received, no payment initiated.Order statuses let you know how far along the order is, starting with “Pending payment” and ending with “Completed.” The following order statuses are used:

Admin login sequence diagram update#

Admin login sequence diagram how to#